Terms and Conditions

1. Acceptance of Terms

By accessing and using our website, CZservicefees, and its services (collectively, the "Service"), you accept and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not use our Service.

2. Description of Service

CZservicefees ("we," "our," or "us") provides a service to help customers facilitate requests for flight modifications, such as seat changes, name changes or corrections, and upgrades. We act as an intermediary between you and the airline.

We are not an airline, a travel agent, or a booking site. We do not operate any flights and have no control over airline decisions, policies, or availability.

3. User Responsibilities

To use our Service, you agree to provide:

  • Accurate, current, and complete information as prompted by our service forms, including your full name, contact information, and flight booking details (e.g., confirmation number).
  • Authorization for us to contact the airline on your behalf to process your requested change.

You are solely responsible for any errors arising from providing incorrect or incomplete information.

4. Fees, Payments, and Refunds

Our Service Fee: We charge a fee for our service of managing and processing your change request with the airline. This fee is for our administrative labor and expertise.

Airline Fees: Any fees charged by the airline itself for a seat change, name change, or upgrade are separate from our service fee. You are responsible for paying all applicable airline fees.

Refund Policy: Our service fee is non-refundable once we have submitted your request to the airline, as our service has been rendered at that point. If we are unable to process your request due to an error on our part, we may issue a refund at our discretion. Refunds for any fees paid to the airline are subject to the airline's own policies.

5. Limitation of Liability

To the fullest extent permitted by law, CZservicefees shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use the Service. We are not liable for:

  • The airline's refusal or inability to honor a change request.
  • Any changes in flight schedules, cancellations, or other actions taken by the airline.
  • Errors resulting from incorrect information provided by you.

Our total liability to you for any claim arising out of or relating to our Service shall not exceed the amount of the service fee you paid to us.

6. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of CZservicefees or its content suppliers and is protected by international copyright laws.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of USA, without regard to its conflict of law principles.

8. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify users by updating the "Last Updated" date at the top of this page. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

9. Contact Us

If you have any questions about these Terms, please contact us at:

CZservicefees
Email: [email protected]