Privacy Policy

Welcome to CZservicefees ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website CZservicefees and use our services.

1. Information We Collect

To provide our services, such as seat changes, name changes, and upgrades, we may collect the following personal information from you:

  • Personal Identifiers: Your full name, email address, and phone number.
  • Booking Information: Your flight confirmation number, booking reference, and details about your travel itinerary.
  • Payment Information: If a service requires payment, we collect payment card details or other payment information through our secure payment processor. We do not store your full payment card details on our servers.
  • Communications: Any information you provide when you contact us for support or other inquiries.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Manage Our Services: To process your requests for flight modifications (e.g., seat or name changes) with the respective airlines.
  • To Communicate With You: To send you confirmations, updates, and other information related to your service requests.
  • To Process Payments: To bill you for the services you request.
  • For Security and Fraud Prevention: To protect our website and our users from fraudulent activity.

3. Sharing Your Information

We do not sell your personal information. We may share your information with the following third parties only in the ways described in this Privacy Policy:

  • Airlines and Travel Partners: We must share your booking and personal information with the relevant airline to fulfill your service request.
  • Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing and email delivery.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us using the contact information below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

CZservicefees
Email: [email protected]